Bots for Business is an AI front office for contractors — roofing, plumbing, HVAC, and the trades. We answer every call, book the job, and dispatch emergencies 24/7, so your techs stay on the tools and no lead ever goes to voicemail.
A 3-minute walkthrough: the AI agents answering service calls, booking jobs, and dispatching after-hours emergencies — end to end, in your voice.
Trusted by contractors across the trades
Every call is captured, qualified, and booked. Jobs land directly on your dispatch calendar. Your techs stay on the tools.
Home-service businesses face three phone problems that compound every month — and a front-office hire only papers over them.
$500+
Average ticket lost per missed call
Most home-service calls that hit voicemail never get a callback.
When a homeowner's water heater fails, they call the next company on the list. A missed call isn't a missed message — it's a job that just went to your competitor.
24/7
Coverage homeowners expect in an emergency
Burst pipes and dead AC don't wait for business hours.
Emergencies are your highest-margin jobs — and the ones most likely to ring out. If you're not picking up at 9pm on a Sunday, someone else is.
60%
Avg. cost reduction vs. a full-time CSR
$5,000-7,000/month for a front-office CSR — who still can't cover nights.
Your best techs lose billable hours fielding calls from the truck. Office staff burn out, turn over, and the phones still go unanswered at peak.
There's a category-defining shift happening: AI is now good enough to run your phones end-to-end, not just help someone do it faster. The valuable thing isn't another app on your tablet — it's calls answered, jobs booked, and emergencies dispatched, while your crew stays on the tools.
“For every dollar contractors spend on software, far more goes to the people answering phones and chasing quotes. We replace those hours with booked jobs.”
If we sold you software, every model improvement would be yours to learn. By selling the work itself, every improvement makes your phones faster, cheaper, and more reliable — without anyone in your office opening a new app.
Each agent is a role on your front office — not a feature in your software. Trained on how home-service businesses actually run. Always on. Never out sick.
Every agent hands off to the others mid-call with full context — a new job, an existing customer, or an emergency — without restarting the conversation.
The part of running a trade that drains the office isn't the part that builds the business. We take the repetitive phone and follow-up work. You keep the craft and the relationships — the work that compounds.
Repetitive. Volume-driven. Same task, hundreds of times a week. The kind of work that's expensive to staff and impossible to do consistently.
Experience-based. Context-heavy. The work where being wrong has consequences and being right is what you got hired for.
The distinction matters. We're not replacing your office or your crew — we're giving them their day back. Every minute they're not chasing a missed call is a minute spent on the job in front of them.
You're already paying for this work — an answering service, a front-office CSR, an after-hours rotation. We replace those line items, not your stack. Live in 5 days.
We pick up from your current number. Your customers don't know the difference — except someone always answers.
ServiceTitan, Housecall Pro, Jobber — jobs and customer data sync to where your team already works.
Your service area, your booking rules, your trade, your tone. We don't impose ours.
Every call summary, every booked job, every dispatched emergency — delivered the way you already work.
An answering service runs $1,000-2,000/mo and just takes messages. A front-office CSR costs $5,000-7,000/mo and still can't cover nights. We replace both — and actually book the job — for less than one of them.
Three scenarios BFB handles around the clock — without your office staff picking up, your techs answering from home, or anyone losing sleep.
9:52 PM
Friday
Homeowner calls — water heater burst, water spreading across the basement. Emergency Dispatch triages it, captures the address and access notes, and walks them through the shutoff. Your on-call tech is paged with the full details.
Outcome
Tech paged in 41 seconds
6:38 AM
Saturday
No-heat call before the office opens. Front Desk answers in two seconds, confirms the service area, and books the first slot of the day straight into your dispatch calendar.
Outcome
Job booked · 8am
8:15 PM
Sunday
A roofing estimate from last week has gone quiet. Follow-Up Agent texts the homeowner, answers a financing question, and locks in the quoted price.
Outcome
Estimate signed
We stopped losing after-hours emergencies to the big franchise down the road. Every burst-pipe call gets triaged and I get paged in under a minute — that's all found money.
Our techs aren't answering the phone from the truck anymore. Bookings went up the first week because every call actually gets picked up and scheduled.
The follow-up on estimates alone paid for it. Quotes that used to go quiet are getting signed because something is finally chasing them.
Warm handoff to your team, every time. Our agents know the limits of what they should answer and route to a real person with full context — caller name, the job, and a transcript of the conversation so far.
Most contractors are live within 5 business days. We load your services, service area, pricing rules, and dispatch calendar, train the agents on your tone, and start with after-hours coverage.
No. We forward your existing line or add a dedicated AI line. Your customers notice nothing except that someone always answers.
Yes. We book jobs straight into ServiceTitan, Housecall Pro, Jobber, and similar tools — or your Google / Outlook calendar.
Yes. The Emergency Dispatch Agent triages on your criteria — burst pipes, gas, no heat or AC, roof leaks — and pages your on-call tech in seconds, with the address and details already captured.
We typically replace answering services at 40-60% lower cost — and unlike a call center, our agents actually book the job into your calendar instead of just taking a message.
20-minute demo. We'll show you exactly what a BFB agent would do with the calls hitting your line today — using your services, your service area, and your tone.